Kressa Software prides itself on continuously providing superior customer support. If you have any questions on SchoolLeader, first review this User's Guide for assistance. If you are unable to find your answer here, or do not understand how to use a SchoolLeader feature, you can contact customer support by:
Calling our toll-free telephone number: (800) 858-8570 Monday - Friday 8AM - 6PM EST
Sending us an email: support@kressa.com
Faxing us your question: (407) 856-9941Before contacting support, ensure that you have all of the information available that will help us in answering your technical question quickly and correctly. If you've received a SchoolLeader error message, please have that error message and error number available, as well as the circumstances that led up to that error.
Since your PC environment consists of hardware, software, operating systems, and network components, it may be difficult for you to distinguish between a SchoolLeader software issue and a failure of one of your other components. While SchoolLeader Support Specialists will attempt to help you troubleshoot your problem, we can only guarantee resolution for SchoolLeader related questions and issues.
It is highly recommended that you have a local PC/Network Technician readily available to you in the event that you experience a hardware, operating system, or network related problem.